BraiNS database

BraiNS is well-structured and user-friendly. All items have the same logical structure with links to other relevant pages. BraiNS also has a good search engine and offers the possibility to filter with the top 5 trains:

  1. Intercity Brussels
  2. Eurostar
  3. ICE International
  4. Intercity Berlin
  5. ÖBB Nightjet
  6. TGV


You can set knowledge items you often consult as favourites. You do this by clicking on the heart, found at the top right of each knowledge item. To view your list of favourites, click on 'Favourites' in the blue menu bar on the left. This way you can always find your favourites quickly and easily. You can also subscribe to knowledge items that you often use or find particularly interesting. When something changes there, you get an e-mail immediately.

Log in to BraiNS

To get access to BraiNS you need a password. Have you not yet requested a login? Then read on quickly.

What do we need from you?

To create a personal login, we need your first and last name and your work email address.

Email your request to brains@ns.nl. Within one working day, you will receive an email with an explanation on how to retrieve your username and password.

Tip

Add the BraiNS (http://ns2.custhelp.com) link to your favourites and watch the various instructional videos under the Help Center button in the blue menu bar.

You can ask us anything, but a daily scan of BraiNS for News or Issues is often faster!